香港西班牙文化會 - The Spanish Cultural Association of Hong Kong

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Telephone: (+852) 3611 5904  Whatsapp: (+852) 9821 5103  info@spanish.hk 

14/F, Eastern Flower Centre, 22-24 Cameron Road, Tsim Sha Tsui

1305 Cameron Commercial Building, 458 Hennesy Road, Causeway Bay

CANCELLATION POLICY, PAYMENTS AND CHANGES

Please note that cancellation must be made 24 hours in advance.
For sick leave, 2 hours notification in advance is required with doctor note provided. Otherwise missed lessons will be charged.
Cancellation and make up arrangement must be made via Whatsapp.

1. Private tuitions

 

1.1. Private tuition is paid monthly, at the end of every month based on the lessons taken.

 

1.2. Lessons booked and not attended will be fully charged unless:
        - Doctors note is provided
       - Typhoon signal number 8 or black rainstorm is hoisted.

       - 24 hour notice is given.

2. Group tuitions for kids, teenagers and adults

 

2.1. The lessons for kids (3-12 years old) and teens (13 to 17 years old) are settled at the end of every month and the student is allowed to miss 1 class per month in which case the class can be re-scheduled, provided that a 24 hour notice is given for the cancelation. For cancelations less than 24 hours in advance doctors note must be provided.

 

3. Group tuitions for adults course package

 

3.1. Group courses are settled in full before the starting date of the course.

 

3.2. It is the responsibility of the student to attend the class on time, lessons not attended or in which the student arrives late will not be refunded. If the teacher arrives late for any reason additional time will be given to compensate the missed time.

 

3.3. Lesson fees are non refundable unless the course is canceled by The Hong Kong Spanish Cultural Association due to reasons of major force.

Terms and conditions